Data Protection · Full Transparency

Cy66's Privacy Policy — Your data, your control

At cy66, your personal data is our most valued asset. What data we collect, why we collect it, and how we keep it safe — it's all explained here in plain language. cy66 believes protecting your privacy is our ethical responsibility.

Last Updated: January 2026

In Brief: cy66 never sells your data. It is used solely for service improvement and legal purposes. You can request deletion or correction of your data at any time.

GDPR Compliant: cy66's Privacy Policy is built in accordance with international data protection regulations.

1What Data We Collect

We collect certain information to ensure your experience on the cy66 platform is smooth and secure. This Privacy Policy clearly explains what data is collected and why.

Information collected directly from you:

  • Name, date of birth, and national ID number (for KYC verification)
  • Mobile number and email address (for communication purposes)
  • Address & Location Information
  • Bank account or mobile banking details (for transactions)
  • Username and password (stored in encrypted form)

Automatically collected information:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on the site
  • Gaming History and Transaction Records
  • Cookies and Tracking Data

cy66 never stores your password in plain text. All passwords are secured with bcrypt encryption.

2How Your Data Is Used

Cy66 uses collected data solely for specific, defined purposes. We never sell or rent your data to third parties. All the reasons we use your data are clearly listed below:

Purpose Data Used Legal Basis
Account Creation and Management Name, email, mobile number Contract Performance
KYC Verification National ID, address Legal Obligations
Financial Transaction Processing Banking details, transaction history Contract Performance
Fraud Prevention IP, device, and usage patterns Legitimate Interest
Customer Support Contact details, issue description Contract Performance
Promotional Communications Email, Mobile Consent

If you no longer wish to receive promotional messages, you can opt out at any time via your account settings or by contacting our support team.

3How Long Your Data Is Retained

Cy66 retains your data only for as long as necessary. Holding data beyond its required period goes against our policy. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration the account is active and for 5 years after closure.
  • Transaction Records: Up to 7 years in accordance with financial regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Cookie Information: Up to 1 year or until the browser is closed.
  • Support conversations: Up to 2 years after a dispute is resolved.
  • Marketing Consent: Deleted upon opt-out.

Certain data may not be deletable before the stipulated period due to legal obligations.

4Cookie Policy

Cookies are used on the cy66 website and app. Cookies are small text files stored on your device that help improve your browsing experience. cy66 uses three types of cookies:

  • Essential Cookies: These are essential for the site to function properly. They cover login sessions, security tokens, and language preferences. They cannot be disabled.
  • Analytics Cookies: Helps us analyze how the site is used. Data collected via Google Analytics does not identify any individual. You can disable these.
  • Preference Cookies: Remembers your preferred games, language, and other settings. These can also be turned off.

You can disable or delete cookies at any time through your browser settings. However, some features may not function properly as a result.

cy66 never uses tracking cookies for third-party advertisers.

5Sharing Data with Third Parties

Cy66 never sells your personal data. However, limited data may be shared with trusted third-party service providers to deliver our services:

  • Payment Processors: bKash, Nagad, Rocket, and other approved payment gateways — only the data necessary to complete transactions is shared.
  • KYC Verification Services: Licensed KYC partner for identity verification.
  • Game Providers: Licensed game developers — only the data required to run the games is shared.
  • Law Enforcement: Data may be disclosed under court order or legal obligation.
  • Audit Body: Providing necessary information for regulatory audits to maintain our license.

All third parties operate under strict confidentiality agreements with cy66 and are not permitted to use the data they receive for their own purposes.

6International Data Transfers

Cy66's servers may be located in various countries, meaning your data may be transferred internationally. All such transfers are conducted securely and in compliance with the following rules:

  • Before any data transfer, the data protection laws of the destination country are reviewed.
  • Standard Contractual Clauses (SCC) are used in accordance with GDPR and equivalent international data protection regulations.
  • All data in transit is protected with TLS/SSL encryption.
  • Additional safeguards are applied when transferring data to third countries.

cy66 complies with international data protection regulations, and every data transfer is fully documented.

7Your Rights

As a cy66 user, you have several important rights over your personal data. We respect these rights and make every effort to fulfil them in a timely manner:

Right to Know

You can find out exactly what data we collect and store about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information we hold.

Right to Erasure

You may request deletion of your data unless retention is required by law.

Right to Restrict Processing

You can request that the use of your data be restricted to specific purposes.

Right to Data Portability

You can download your data in a machine-readable format.

Right to Object

You can object to the use of your data for marketing communications or profiling.

To exercise these rights, please contact our support team. We aim to respond within 30 days.

8Children's Privacy

Cy66 is an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Date of birth is verified at registration, and accounts belonging to minors are automatically rejected.

If we receive evidence that a minor has created an account, that account will be immediately suspended and all associated data will be deleted.

Protecting minors is one of cy66's top priorities. If parents or guardians notice any suspicious activity, please contact us immediately.

9Security Measures

Cy66 uses industry-leading technology to keep your data secure. Our security framework operates across multiple layers:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP is used for additional account security.
  • Regular Security Audits: Periodic security audits conducted by independent third parties.
  • Firewall & DDoS Protection: Advanced technology to protect our servers against cyber attacks.
  • Data Backup: Regular backups ensure your data is never lost.
  • Access Controls: Only authorized personnel can access specific data.

In the event of a security breach, cy66 will notify affected users within 72 hours as required by law.

10Policy Updates & Contact

Cy66 may update this Privacy Policy from time to time. Members will be notified of any significant changes via email or in-app notification before they take effect.

The latest version of this policy will always be available on this page. The date of the most recent update will be noted at the top of the page.

For any privacy-related questions or requests, please reach out to our dedicated Privacy Team:

Privacy Contact: [email protected] — We aim to respond within 7 business days.

At cy66 6 Pillars of Data Protection

Our commitment to your privacy isn't just words — we prove it through action

Zero Data Sales Policy

Cy66 never sells your personal data to third parties. This is a core commitment — business interests will never come before user privacy.

256-bit SSL Encryption

Every action you take on the site is protected with military-grade encryption. From personal details to financial transactions — everything travels through encrypted channels.

Transparent KYC Process

Identity verification data is used solely to meet legal obligations. KYC documents are stored on secure servers and are accessible only to authorized personnel.

Full Control Is Yours

From Account Settings, you can opt out of marketing communications, download your data, or request account deletion — all in one place.

Adherence to International Standards

Cy66's Privacy Policy is aligned with GDPR and international data protection standards. Compliance is ensured through regular independent audits.

24/7 Privacy Support

Our dedicated Privacy Support Team is always here to help with any data protection questions or concerns.

For a safe and transparent gaming experience
Join cy66 Today

We are committed to protecting your privacy. Register with cy66 and enjoy the best gaming in a safe environment.

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